CELEBRATING 60 YEARS | WELCOME TO THE NEW TORIRICHARD.COM | WE'RE GLAD YOU'RE HERE!

Join Our Team

With our corporate headquarters located in Honolulu and retail locations throughout the islands, we are lucky to spend every day in paradise! We welcome talented, creative, friendly and collaborative individuals who are able to uphold the traditions of our company through quality, passion and art. We appreciate those who are not afraid to act as change agents, who strive to make a difference and bring their unique personalities and skills to our diverse and team-oriented workplace. We love what we do and each day we strive to do it better.

Available Positions

Keyholder - Part Time (Oahu)

Location: Outrigger Waikiki

The Keyholder assumes opening/closing responsibilities on behalf of Store Management, provides an exceptional shopping experience, maintains client relationships and manages the store in accordance with the company visual and operational standards.


Minimum Essential Duties and Responsibilities:

  • Strives for sales excellence and results by employing outstanding sales and customer service skills; ensuring all selling and store standards are met
  • Assists in the daily operational duties of opening/closing of the store
  • Supports the Management team in controlling company assets
  • Strives for 100% accuracy and compliance in: cash, inventory, fixtures and property management
  • Assists in the execution of floor-set and promotional directives; implements visual merchandising

Minimum Qualifications:

  • High School graduate or equivalent
  • One to two years retail experience including opening/closing of store, driving sales through meeting KPIs, and clienteling
  • Ability to work flexible schedule including nights, weekends and holidays
  • Represents the fashion and style image of Tori Richard
  • Strong observational, verbal and written communication skills
  • Rudimentary computer skills, including experience with point-of-sale systems

Download Application

Keyholder - Full Time (Oahu)

Location: Outrigger Waikiki

The Keyholder assumes opening/closing responsibilities on behalf of Store Management, provides an exceptional shopping experience, maintains client relationships and manages the store in accordance with the company visual and operational standards.


Minimum Essential Duties and Responsibilities:

  • Strives for sales excellence and results by employing outstanding sales and customer service skills; ensuring all selling and store standards are met
  • Assists in the daily operational duties of opening/closing of the store
  • Supports the Management team in controlling company assets
  • Strives for 100% accuracy and compliance in: cash, inventory, fixtures and property management
  • Assists in the execution of floor-set and promotional directives; implements visual merchandising

Minimum Qualifications:

  • High School graduate or equivalent
  • One to two years retail experience including opening/closing of store, driving sales through meeting KPIs, and clienteling
  • Ability to work flexible schedule including nights, weekends and holidays
  • Represents the fashion and style image of Tori Richard
  • Strong observational, verbal and written communication skills
  • Rudimentary computer skills, including experience with point-of-sale systems

Download Application

Keyholder - Part Time (Maui)

Location: Whaler's Village (Lahaina)

The Keyholder assumes opening/closing responsibilities on behalf of Store Management, provides an exceptional shopping experience, maintains client relationships and manages the store in accordance with the company visual and operational standards.


Minimum Essential Duties and Responsibilities:

  • Strives for sales excellence and results by employing outstanding sales and customer service skills; ensuring all selling and store standards are met
  • Assists in the daily operational duties of opening/closing of the store
  • Supports the Management team in controlling company assets
  • Strives for 100% accuracy and compliance in: cash, inventory, fixtures and property management
  • Assists in the execution of floor-set and promotional directives; implements visual merchandising

Minimum Qualifications:

  • High School graduate or equivalent
  • One to two years retail experience including opening/closing of store, driving sales through meeting KPIs, and clienteling
  • Ability to work flexible schedule including nights, weekends and holidays
  • Represents the fashion and style image of Tori Richard
  • Strong observational, verbal and written communication skills
  • Rudimentary computer skills, including experience with point-of-sale systems

Download Application

Keyholder - Full Time (Maui)

Location: Whaler's Village (Lahaina)

The Keyholder assumes opening/closing responsibilities on behalf of Store Management, provides an exceptional shopping experience, maintains client relationships and manages the store in accordance with the company visual and operational standards.


Minimum Essential Duties and Responsibilities:

  • Strives for sales excellence and results by employing outstanding sales and customer service skills; ensuring all selling and store standards are met
  • Assists in the daily operational duties of opening/closing of the store
  • Supports the Management team in controlling company assets
  • Strives for 100% accuracy and compliance in: cash, inventory, fixtures and property management
  • Assists in the execution of floor-set and promotional directives; implements visual merchandising

Minimum Qualifications:

  • High School graduate or equivalent
  • One to two years retail experience including opening/closing of store, driving sales through meeting KPIs, and clienteling
  • Ability to work flexible schedule including nights, weekends and holidays
  • Represents the fashion and style image of Tori Richard
  • Strong observational, verbal and written communication skills
  • Rudimentary computer skills, including experience with point-of-sale systems

Download Application

Keyholder – Full Time (Kauai)

Location: Shops at Kukui'ula (Koloa)

The Keyholder assumes opening/closing responsibilities on behalf of Store Management, provides an exceptional shopping experience, maintains client relationships and manages the store in accordance with the company visual and operational standards.


Minimum Essential Duties and Responsibilities:

  • Strives for sales excellence and results by employing outstanding sales and customer service skills; ensuring all selling and store standards are met
  • Assists in the daily operational duties of opening/closing of the store
  • Supports the Management team in controlling company assets
  • Strives for 100% accuracy and compliance in: cash, inventory, fixtures and property management
  • Assists in the execution of floor-set and promotional directives; implements visual merchandising

Minimum Qualifications:

  • High School graduate or equivalent
  • One to two years retail experience including opening/closing of store, driving sales through meeting KPIs, and clienteling
  • Ability to work flexible schedule including nights, weekends and holidays
  • Represents the fashion and style image of Tori Richard
  • Strong observational, verbal and written communication skills
  • Rudimentary computer skills, including experience with point-of-sale systems

Download Application

Keyholder – Part Time (Kauai)

Location: Shops at Kukui'ula (Koloa)

The Keyholder assumes opening/closing responsibilities on behalf of Store Management, provides an exceptional shopping experience, maintains client relationships and manages the store in accordance with the company visual and operational standards.


Minimum Essential Duties and Responsibilities:

  • Strives for sales excellence and results by employing outstanding sales and customer service skills; ensuring all selling and store standards are met
  • Assists in the daily operational duties of opening/closing of the store
  • Supports the Management team in controlling company assets
  • Strives for 100% accuracy and compliance in: cash, inventory, fixtures and property management
  • Assists in the execution of floor-set and promotional directives; implements visual merchandising

Minimum Qualifications:

  • High School graduate or equivalent
  • One to two years retail experience including opening/closing of store, driving sales through meeting KPIs, and clienteling
  • Ability to work flexible schedule including nights, weekends and holidays
  • Represents the fashion and style image of Tori Richard
  • Strong observational, verbal and written communication skills
  • Rudimentary computer skills, including experience with point-of-sale systems

Download Application

Customer Service Representative – Full Time (Oahu)

Location: Corporate Office (Honolulu)

The Customer Service Representative is responsible for providing superior customer service to internal and external customers. The Customer Service Representative also performs a variety of duties involved with data entry and provides administrative and other support to Tori Richard’s Customer Service Department in the Men’s, Women’s, Kahala, TRIA, and Licensee Divisions, as well as other departments.


Minimum Essential Duties and Responsibilities:

  • Communicate with sales representatives, buyers, and customers to ensure order accuracy and product availability.
  • Responsible for approving and processing NuOrder orders via EDI which also includes maintaining and updating NuOrder customer’s account information.
  • Resolve questions and complaints from customers and sales representatives regarding products and procedures in a way that achieves the highest level of customer satisfaction and best serves the interests of the company.
  • Create, maintain, and update current filing system of orders, invoices, pick tickets, credit memos and other miscellaneous documents.
  • Assist internal and external customers with product ordering process in a timely manner.

Minimum Qualifications:

  • High School graduate or equivalent
  • Possesses strong verbal and written communication skills
  • Proficiency in general computer use and software programs
  • Use of 10-key by touch
  • Ability to type with accuracy a minimum of 45 WPM

Download Application