Join Our Team

With our corporate headquarters located in Honolulu and retail locations throughout the islands, we are lucky to spend every day in paradise! We welcome talented, creative, friendly and collaborative individuals who are able to uphold the traditions of our company through quality, passion and art. We appreciate those who are not afraid to act as change agents, who strive to make a difference and bring their unique personalities and skills to our diverse and team-oriented workplace. We love what we do and each day we strive to do it better.

Available Positions

Seasonal Keyholder - Full Time (Oahu)

Location: Outrigger Waikiki Beach

The Keyholder assumes opening/closing responsibilities on behalf of Store Management, provides an exceptional shopping experience, maintains client relationships and manages the store in accordance with the company visual and operational standards.


Minimum Essential Duties and Responsibilities:

  • Strives for sales excellence and results by employing outstanding sales and customer service skills; ensuring all selling and store standards are met
  • Assists in the daily operational duties of opening/closing of the store
  • Supports the Management team in controlling company assets
  • Strives for 100% accuracy and compliance in: cash, inventory, fixtures and property management
  • Assists in the execution of floor-set and promotional directives; implements visual merchandising

Minimum Qualifications:

  • High School graduate or equivalent
  • One to two years retail experience including opening/closing of store, driving sales through meeting KPIs, and clienteling
  • Ability to work flexible schedule including nights, weekends and holidays
  • Represents the fashion and style image of Tori Richard
  • Strong observational, verbal and written communication skills
  • Rudimentary computer skills, including experience with point-of-sale systems

Download Application

Keyholder - Full Time (Maui)

Location: Whaler's Village, Lahaina

The Keyholder assumes opening/closing responsibilities on behalf of Store Management, provides an exceptional shopping experience, maintains client relationships and manages the store in accordance with the company visual and operational standards.


Minimum Essential Duties and Responsibilities:

  • Strives for sales excellence and results by employing outstanding sales and customer service skills; ensuring all selling and store standards are met
  • Assists in the daily operational duties of opening/closing of the store
  • Supports the Management team in controlling company assets
  • Strives for 100% accuracy and compliance in: cash, inventory, fixtures and property management
  • Assists in the execution of floor-set and promotional directives; implements visual merchandising

Minimum Qualifications:

  • High School graduate or equivalent
  • One to two years retail experience including opening/closing of store, driving sales through meeting KPIs, and clienteling
  • Ability to work flexible schedule including nights, weekends and holidays
  • Represents the fashion and style image of Tori Richard
  • Strong observational, verbal and written communication skills
  • Rudimentary computer skills, including experience with point-of-sale systems

Download Application

Keyholder - Part Time (Maui)

Location: Whaler's Village, Lahaina

The Keyholder assumes opening/closing responsibilities on behalf of Store Management, provides an exceptional shopping experience, maintains client relationships and manages the store in accordance with the company visual and operational standards.


Minimum Essential Duties and Responsibilities:

  • Strives for sales excellence and results by employing outstanding sales and customer service skills; ensuring all selling and store standards are met
  • Assists in the daily operational duties of opening/closing of the store
  • Supports the Management team in controlling company assets
  • Strives for 100% accuracy and compliance in: cash, inventory, fixtures and property management
  • Assists in the execution of floor-set and promotional directives; implements visual merchandising

Minimum Qualifications:

  • High School graduate or equivalent
  • One to two years retail experience including opening/closing of store, driving sales through meeting KPIs, and clienteling
  • Ability to work flexible schedule including nights, weekends and holidays
  • Represents the fashion and style image of Tori Richard
  • Strong observational, verbal and written communication skills
  • Rudimentary computer skills, including experience with point-of-sale systems

Download Application

Customer Service Representative - Full Time (Oahu)

Location: Corporate Office in Honolulu

The Customer Service Representative is responsible for providing superior service to internal and external wholesale accounts and customers over the phone and through web based communication channels. Additionally, this person provides administrative support and order processing duties for the different sales divisions.


Minimum Essential Duties and Responsibilities:

  • Resolve inquiries from wholesale customers and sales representatives regarding orders and products in order to provide the best service and satisfaction in the best interest of all parties
  • Process wholesale returns, exchanges/replacements. Communicates with customers in timely fashion
  • Approve, process, maintain, and update orders via EDI
  • Assist internal and external customers with product ordering process
  • Prepare and verify daily orders to ensure proper shipping and invoicing is conducted

Minimum Qualifications:

  • High School graduate or equivalent
  • Minimum one year of data/order entry experience
  • Possess strong organizational and time management skills
  • Demonstrates the ability to work as a team
  • Proficiency in computer and software programs (Word, Excel, Outlook, etc)
  • Demonstrate composure when under pressure

Download Application