image of collages frames on the wall with various fashions from 1970s Tori Richard

JOIN US

With our corporate headquarters located in Honolulu and retail locations throughout the islands, we are lucky to spend every day in paradise! We welcome talented, creative, friendly and collaborative individuals who are able to uphold the traditions of our company through quality, passion and art. We appreciate those who are not afraid to act as change agents, who strive to make a difference and bring their unique personalities and skills to our diverse and team-oriented workplace. We love what we do and each day we strive to do it better.

Available Positions


Digital Communications Manager

The Digital & Communication Manager oversees and demonstrates complete ownership and accountability in their areas of responsibility. Owns, recommends, and communicates the Digital asset strategy to the Marketing Senior Manager and other leadership team members. Experienced in execution and able to clearly delegate. Responsible for the quality of the communications & deliverables, the Digital & Communication Manager will be an essential team player for both Tori Richard and Kahala brands, responsible for breaking down roadblocks for the executional team.

The Digital & Communication Manager will evaluate gaps / and resource needs to continue to grow the business. Will own overall growth of team and KPIs. The Digital & Communication Manager builds a culture of leadership and a productive environment for the entire team. Exemplifies a “we over me” mentality. Manages the day to day while demonstrating capacity to push the limits of the program and drive innovation.

 

Duties:

  • Develop, plan and monitor performances for multi platforms marketing strategy in partnership with both cross-functional and external agency teams.
  • Lead the copywriting flow – Set work timelines and deliverables identifying partners and resources as needed.
  • Ensures flawless execution of digital campaigns across marketing channels and stores.
  • Identifies and drives opportunities to continuously improve digital marketing and advertising performance, tools, documentation, and processes by analyzing performance and competitive research. Takes ownership of opportunities and sees through to execution.
  • Communicates initiatives for the department to members community as needed.
  • Coordinates and manage resources, leading team partners to ensure a smooth execution of the campaigns.
  • Audit regularly on marketing platforms to ensure the quality of the deliverable.
  • Manage resources to optimize equipment, facilities, employees, methods and materials.
  • Perform keyword research to identify relevant search queries to target
  • Write punchy product titles and product features to drive conversion
  • Keep product listings up to date and fixing any listing issues that arise
  • Assist the marketing senior manager with communication with Press & PR

Qualifications:

  • Bachelor's degree in marketing or related area and/or four years of Digital Marketing/Social Media management experience preferred.
  • Proficient/Working knowledge of Adobe Suite, Microsoft Office, Asana or similar, Analytics Tools, Adwords, Facebook Ads page management, paid search, and display advertising. 
  • Some technical competency and previous experience in working in both marketing and web production e-commerce environment.
  • Knowledge of current online trends in the industry.
  • A positive attitude towards collaboration, and initiative with a “can do attitude” to ensure company financial goals are met.
  • Organizational and time management skills are a must.
  • Prior website merchandising experience.
  • Prior experience with online retailing and marketing in a B2C setting.
  • Expertise with multi-channel customer acquisition.
  • Copywriting skills.
  • Consumer apparel experience preferred.
  • Strong written and oral communication skills

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Overtime

Work Location: In person


Delivery Driver/Warehouse

This position will be mainly responsible for driving our box truck/cargo van to do deliveries. Non-CDL, but subject to FMCSA medical examination rules. This position is responsible for performing a variety of duties such as pulling orders, receiving shipments, loading and unloading boxes/pallets, some heavy lifting/moving of fabric/boxes, packing garments, etc. in a team-oriented environment while not on the road.

 ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Use good judgement and safety measures to drive the company box truck
  • Unload/load boxes of merchandise
  • Check in all merchandise and material entering the warehouse according to cut sheets and/or packing list.
  • Accurately pull garments from the warehouses to fulfil pick ticket orders.
  • Ensure items are properly labeled and tagged according to customer request standards, prior to packing.
  • Return garments to stock.
  • Ensure presence and completeness of shipping request slips and packing list on all orders.
  • Maintain effective and timely communication with the Shipping Manager regarding problems with orders, missing goods, excess goods, damaged goods, pending shipments, etc.
  • Ensure goods are protected and kept clean and dry at all times.
  • Maintain organization and cleanliness of warehouse.

MINIMUM QUALIFICATIONS

  • Must be able to pass the FMCA medical examination. (Non-CDL)
  • Previous warehouse/shipping/stock experience
  • Reliable, dependable, responsible, and trustworthy.
  • Possesses a great work ethic and a "can-do" attitude.
  • Ability to multi-task and prioritize workloads.
  • Demonstrate the ability to work as a team.

PHYSCIAL DEMANDS

  • Ability to safely operate box truck/cargo van
  • Ability to stand, walk, bend, kneel, squat, stoop, turn, and or twist.
  • Ability to grasp, squeeze, push, pull, reach and manipulate objects with right/left hand(s).
  • Ability to lift and carry 30+ lbs.

Benefits we offer:

  • Set Monday through Friday schedule
  • 7 paid Holidays
  • Vacation time off
  • Generous employee discount
  • Medical insurance
  • 401k (and 401k match)
  • Life Insurance

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Day range:

  • Monday to Friday

Shift:

  • 8 hour shift

Application Question(s):

  • Ability to successfully complete FMCSA-regulated medical exam for driving of company box truck?

Experience:

  • Shipping and Receiving: 1 year (Preferred)

License/Certification:

  • Driver's License (Required)

Work Location: In person


Visual Design Merchandiser

The Visual Merchandiser is responsible for driving brand and business objectives through the visual presentation and merchandising of the retail space. Creating, executing and maintaining the visual presentation of all retail locations to include windows, ledges, fixturing in partnership with the Visual Merchandise Manager through the leading and coaching of Sales Associates. We are seeking a Visual Merchandiser who has experience and knowledge of analytics and will be able to drive numbers through visual merchandising strategies.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Coordinates the set-up, installation and removal of signage, sale banners, POPs, special events signages etc. in stores
  • Develops the execution of floor-sets in accordance with direction based on merchandising strategies
  • Plans and coordinates product placement refreshes throughout the store
  • Organizes and maintains visual displays in compelling and exciting demonstrations in accordance with our brand standards
  • Identifies potential merchandising opportunities and executes creative solutions to accelerate sales
  • Analyzes and responds to business/selling trends, assortment needs and guest feedback to proactively adapt merchandising and presentations as needed
  • Creates and sets direction of window presentation in partnership with VMM
  • Observes, learns and conveys the customer’s preferences
  • Works in various stores regularly to proactively solicit feedback from customers and associates as it relates to product
  • Acts as a customer representative to report on quality, fit and construction to VMM

OPERATIONAL EXCELLENCE:

  • Uses all tools and resources available
  • Actively participates in store-related meetings, training sessions and store visits
  • Works with store staff to ensure backroom organization and cleanliness and general housekeeping store duties
  • References, shares, and applies product knowledge information on an ongoing basis
  • Suggests product for markdown, consolidation, promo and work with VMM on an exit plan
  • Provides ongoing feedback to the VMM on merchandising/presentation strengths and opportunities

STORE STANDARDS:

  • Supervises overall cleanliness and organization of the salesfloor in partnership with VMM
  • Ensures product presentation is to standard
  • Ensures stores appearance and atmosphere supports and reinforces the brand image
  • Understands, supports and complies with all company policies and procedures

WORK ENVIRONMENT:

  • Ability to create a quality working environment that will encourage others to develop and excel
  • Fosters a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
  • Fosters a collaborative, fun and inspiring environment

MISCELLANEOUS:

  • Handles other duties as assigned by VMM
  • Attends conference calls, store and manager meetings and training sessions required by management
  • Adheres to company guidelines of dependability, including attendance requirements and professionalism and conduct

QUALIFICATIONS:

  • High School graduate or equivalent
  • Minimum 2 years retail visual merchandising experience
  • Ability to work flexible schedule including nights, weekends and holidays
  • Represents the fashion and style image of TR RETAIL, LLC.
  • Acute sense of brand and customer intimacy
  • Acute fashion sense with proven talent
  • Strong organizational skills with abilities to multitask and prioritize
  • Strong verbal and written communication skills
  • Strong observation skills – identifying and assessing customer behavior, reactions, floor awareness, etc.
  • Works effectively both independently and within a team
  • Ability to foster teamwork and build relationships with both customers and staff
  • Ability to retain and utilize data, i.e., names, merchandise, information, policies and procedures
  • Ability to exercise good judgement and decision-making skills
  • Computer skills, including basic knowledge of Microsoft Office and experience with point-of-sale systems required

PHYSICAL DEMANDS:

  • Ability to stand for 8+ hours or duration of scheduled shift
  • Ability to stand, walk, bend, squat, and or twist
  • Ability to grasp, push, reach and manipulate objects with right/left hand(s)
  • Ability to bend at the waist with some twisting
  • Reaching above or below shoulder level
  • Ability to occasionally climb ladders to store, receive and/or place materials and/ or merchandise

We're excited to welcome you on board!

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Retail Visual Merchandising: 2 years (Required)

Work Location: On the road


Graphic Design Manager

The Graphic Designer Manager is responsible for collaborating across functional teams to execute our omni-channel vision and strategy for both the Tori Richard and Kahala brands. The goal is to clearly articulate the business value behind a new channel, or omni-channel feature and provide requested collateral. The Manager is responsible for curating and procuring the necessary assets to execute the strategic goals and initiatives behind all organization channels. The Manager will ensure that integrating online and offline channels is a daily priority. They will help execute omni-channel initiatives that reflect & demonstrate the company's dedication to cross-channel marketing & embodying a customer-centric focus.

As compelling content is crucial to all aspects of omni-channel marketing and communications, this role will report to the Sr. Manager of Marketing. This role supports the development of content for all parts of the Tori Richard Ltd business and brands, and will assist in the establishment and maintenance of effective service level agreements for all customers, both internal and external.

The Manager oversees a department of two graphic designers as well as managing relationships with external partners and suppliers. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position is accountable for helping shape the public image of the company. This is achieved by managing the company’s perception through brand appropriate imagery and communication, understanding the importance of timing, deadlines, and responding appropriately to a fast-paced environment. The Manager will assist in regularly analyzing and evaluating consumer insights and analytics, deliver innovative marketing campaigns, and provide feedback on how to elevate the customer experience.

Some of the weekly to monthly tasks will include the following:

  • Ensure that the corporate brand is consistently understood & communicated, both internally and externally.
  • Deliver on seasonal creative assets, campaigns, and advertisements that align with both the Tori Richard and Kahala brands.
  • Provide/approve all graphics assets on a technically sound level; including but not limited to; digital, television, and print advertisements, website product images, videos, and assets, direct mail, and email campaign designs to support all channels of the organization.
  • Manage all image handling
  • Manage and execute photoshoots; included but not limited to; product alignment with stakeholders, prepare shoot plan, budgets, and maintain relationships and service agreements with agencies and/or models.
  • Coordinate studio shoots as needed to support wholesale and marketing initiatives
  • Develop, collaborate with, and motivate the direct reports and the teams needed to execute these tasks
  • Executing the marketing plan as set forth by the Sr. Manager Marketing

MINIMUM QUALIFICATIONS

  • Bachelor's degree in graphic design or related area (4+ years of Agency/ Digital Marketing experience preferred
  • Proficient skills with the Adobe Suite (InDesign, Illustrator, Photoshop, and Premiere Pro)
  • 3+ years print media and coordination
  • Strong written, oral, and interpersonal communication skills
  • Proficient technical competency and previous experience in working in both marketing and web production e-commerce environment.
  • Knowledge of current online trends in the industry
  • A positive attitude towards collaboration, and initiative with a “can do attitude” to ensure company goals are met
  • Website merchandising experience is preferred
  • Prior experience with online retailing and marketing in a B2C/B2B setting is preferred
  • Copywriting/editing skills preferred but not required
  • Consumer apparel experience preferred

PHYSICAL DEMANDS

  • Ability to sit for extended periods of time
  • Ability to stand, walk, bend, kneel, squat, stoop and or twist
  • Ability to grasp, push, pull, reach and manipulate objects with right/left hand(s).
  • Ability to turn, bend with some twisting

BENEFITS:

· 401(k)

· Dental insurance

· Generous Employee discount

· Flexible schedule

· Health insurance

· Life insurance

· Paid time off

· Referral program

· Vision insurance

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • Since this is an in-person position, if you are currently residing outside of the state of Hawaii, what date are you anticipating to relocate to Hawaii?

Work Location: In person


Accounting Manager

The Accounting Manager helps manage the preparation of draft financial statements including supervising staff around Accounts Receivable, Account Payables, and General Ledger. Additionally, you will assist the team with month-end and year-end closing, while helping to future integrate our Retail POS and Manufacturing ERP systems. We are looking for an individual who will have a good command of accounting concepts, can thrive in a dynamic environment, and juggle multiple projects. Your past accounting experience will be leaned on to help review, document, and design control processes. This position has a growth component, potentially with more advanced responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Supervise Corporate Accountants (local and remote) and Accounts Receivable staff.
  • Assist with preparing, and reviewing, monthly, and annual journal entries.
  • Assist with Annual audits, advertising and sales audits.
  • Filing of state and local sales tax reports.
  • Run month-end reporting and handle other ad hoc assignments
  • Assist with expense variance and exception reporting.
  • Assist with the preparation of month-end package to senior management.
  • Assist with the monthly & year-end close process end-to-end for key spending, flagging any potential issues/risks through timely variance analysis.
  • Document internal controls including Standard Operating Procedures that have changed due to a change in ERP and POS software.

QUALIFICATIONS

  • Bachelor’s degree in Business preferably with a major in Accounting or Finance from a recognized university. A CPA license is a plus.
  • At least 3-5 years of work experience in accounting: AR, AP, GL, Audit
  • Experience supervising junior staff.
  • Solid understanding of accounting and financial reporting.
  • Growth mindset, curiosity, eagerness to learn, and career-oriented.
  • Ability to prepare a full set of financial statements: Profit & Loss, Balance Sheet, Cash Flow Statement.
  • Intermediate to advanced skills using Microsoft Office especially Excel. Strong skills using PowerPoint will be helpful.
  • Detail-oriented and highly organized self-starter with a drive to dig into complex problems.
  • Comfortable with accounting software. The company utilizes Great Plains Dynamics.

PHYSCIAL DEMANDS

· Ability to sit for extended periods of time.

· Ability to stand, walk, bend, kneel, squat, stoop and or twist.

· Ability to climb up and down steps frequently.

· Ability to grasp, squeeze, push, pull, reach and manipulate objects with right/left hand(s).

· Ability to turn, bend with some twisting.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 3 years

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person


Sales Associate

Surround yourself with like-minded lovers of art and fashion. Our fun, spirited, retail team is looking for friendly, collaborative, and passionate individuals to help others feel and look their best! With retail locations across the Hawaiian Islands, our team members strive to provide an extraordinary shopping experience while acting as brand ambassadors. With a company history that spans over 65 years and founded locally, we have deep ties to our community and consider employees part of the Tori Richard Ohana. Come see what we’re all about!
Location:
  • Ala Moana Center (Oahu)
  • Outrigger Waikiki (Oahu)
  • Hilton Hawaiian Village (Oahu)
  • Royal Hawaiian Hotel (Oahu)
  • Kailua Village Shops (Oahu)
  • Kahala Mall (Oahu)
  • Whaler's Village (Maui)
  • Hyatt Regency Maui (Maui)
  • Wailea (Maui)
  • Kings' Shops (Hawai'i)
  • Shops at Kukuiula (Kaua'i)
  • Grand Hyatt (Kaua'i)

Your Impact:

  • Provide the best possible shopping experience for all guests
  • Meet and/or exceed sales targets and KPI standards
  • Fostering customer relationships for clienteling
  • Standard opening and closing procedures
  • Maintain store standards and participate in merchandising of exciting new product!
  • Contribution to our team-oriented environment –achieving targets, friendly banter with store and individual contests and achieving overall store and company objectives

Benefits we offer:

  • Ability to earn $14 - $20 per hour, to include base pay and commission
  • Uniform allowance
  • Generous employee discount
  • Flexible schedules based on business needs

You’ll excel with the following:

  • Two years of retail experience including opening and closing procedures
  • Ability to work nights, weekends and holidays
  • A personality and style that meets the Tori Richard brand
  • Basic computer knowledge – including experience with point of sale systems and Microsoft office

Qualifications:

  • Retail sales: 2 years (Required)

Other Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Schedule:

  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • Commission pay
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